AMBZ GEMS

At AMBZ GEMS, we strive to ensure your complete satisfaction with every purchase of our natural gemstones. If for any reason you are not entirely happy with your order, you may return it within 7 days of delivery for a refund or exchange. To be eligible for a return, items must be in their original condition, unused, and in the original packaging with all tags intact. Please contact our customer service team at info@ambzinternational.com to initiate a return and receive a Return Authorization (RA) number. Returns without an RA number will not be accepted. Refunds will be processed within 7-10 business days after we receive and inspect the returned item. Please note that shipping costs are non-refundable and return shipping fees are the customer’s responsibility. For damaged or defective items, please notify us within 24 hours of delivery for assistance. Thank you for shopping with AMBZ GEMS—we appreciate your trust in our natural gemstones!

 

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